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SSAVIOHospitality Systems

Hospitality Operating System

The operating system for modern hospitality.

SAVIO runs reservations, front desk, housekeeping, engineering, restaurants, procurement, finance, workforce and guest experience on one governed platform — for a single property or a multi-brand group.

Modules
One login across every department
Deployment
Single property to multi-brand group
Access
Role and property scoped
Data
Event-driven, single source of truth
Built forHotelsResortsRestaurant groupsSpasServiced apartmentsEvent venuesMulti-brand groups

The platform

One core. Every workflow.

SAVIO is built as a platform first: shared identity, configuration, workflow, approvals, events, audit and search — then hospitality modules on top of it.

Multi-brand, multi-property

Brands, properties, legal entities and cost centres under one tenant, with scoped access at every level.

Event-driven core

Every operational action emits a domain event onto a shared bus, so downstream departments stay in step without integrations.

Governed by design

Row-level security, role-scoped permissions, approval gates and an immutable audit trail on privileged actions.

AI in the workflow

Specialised agents read the same governed data operators do, and propose actions that route through human approval.

Global operations

Multi-currency with immutable FX rates, multi-timezone business dates and multi-country payroll structures.

Configurable, not custom

Business rules, workflows, custom fields and feature flags are configuration — no forked codebase per property.

How hotels run on it

From reservation to reconciliation.

Operations

One arrival, every department in step

A reservation assigns a room, opens a folio, raises the housekeeping task, releases inventory back to the channel manager and posts to the ledger — on one transaction path, not five interfaces.

  • Tape chart, front desk and night audit with controlled business dates
  • Housekeeping room board with attendant workload and inspections
  • Engineering work orders, preventive schedules and asset meters
  • Operational task queues with status, priority and assignment
Resort pool at dusk

Guest experience

A guest record that actually follows the guest

Profiles, preferences, stay history, loyalty and consent live in one place, and surface at the front desk, in the restaurant and in the guest app on the guest's own device.

  • Guest 360 profile with preferences and stay history
  • Digital check-in, digital room key and in-stay service requests
  • Loyalty, membership tiers and reputation management
  • Direct booking engine with two-way channel distribution
Guest suite in evening light

Commerce & finance

Every plate, pour and posting reconciled

Point of sale, kitchen display, recipe costing and stock movements settle into the same ledger as rooms revenue, with period control and three-way matching on the procurement side.

  • POS and F&B with room-charge to folio and live stock deduction
  • Requisition to purchase order to goods receipt to three-way match
  • Receivables, payables, cash and reconciliation on a balanced ledger
  • Fiscal periods, multi-entity consolidation and audit context
Restaurant service in progress

The full stack

Sixteen modules. One login.

Enable modules per property. Each one reads and writes the same governed data model.

Rooms & distribution

  • Property Management

    Reservations, front desk, folios, night audit

  • Booking Engine

    Direct booking, packaging, payment flexibility

  • Channel Manager

    Two-way rate and availability sync

  • Revenue Management

    Rate strategy, demand and pace

Operations

  • Housekeeping

    Room board, attendants, inspections, linen

  • Engineering

    Work orders, PM schedules, assets

  • POS & F&B

    Kitchens, recipes, banquets, room service

  • Inventory & Procurement

    Stock, suppliers, RFQ, receiving

Commercial & people

  • Accounting & Finance

    Ledger, AR, AP, treasury, close

  • CRM & Loyalty

    Guest 360, campaigns, reputation

  • Workforce

    Scheduling, attendance, payroll, learning

  • Events & Banquet

    Function space, BEOs, billing

Platform

  • AI Operating System

    Agents, memory, forecasts, approvals

  • Analytics & BI

    Operational and financial reporting

  • Guest Super App

    Check-in, key, requests, wallet

  • Identity & Security

    SSO, RBAC, compliance posture

Enterprise readiness

Built for regulated, multi-entity operators.

Access control, auditability and transaction integrity are platform properties, not module features. The same guarantees apply whether an action comes from the front desk, an API client or an AI agent.

Tenant isolation
Row-level security on every table, with property-scoped membership checks enforced in the database rather than the client.
Controlled privilege
Privileged routines execute with explicit grants, separation of duties on approvals and no anonymous execution paths.
Audit and traceability
Administrative audit and domain history are kept distinct, with correlation identifiers carried from action to ledger.
Transaction integrity
Idempotent financial and operational writes, booking exclusion constraints and balanced journal enforcement.

Bring every department onto one system.

Create an organisation, add your brands and properties, invite your team and switch on the modules you need.